Your Privacy Is Our Responsibility

Poker Card Privacy Policy – How we keep your data secure

When you use poker card, we collect certain information. This page explains clearly where that data goes, how it's stored, and what rights you have over it.

Updated: January 2026 Written in Bengali ~7 min read GDPR Compliant
SSL Encrypted
128-Bit Protection
No Data Sales
Not Shared with Third Parties
Your Control
Right to Access, Correct & Delete Your Data
GDPR Compliant
International Standards
Secure Storage
Encrypted Servers
No tracking
No Third Parties
Privacy Support
Available 24/7
Transparent Policy
Nothing hidden

Our Core Privacy Principles

Our Data Protection Commitments

Your privacy is at the heart of every decision we make.

Only What's Necessary

Poker card only collects information that is strictly necessary to provide its services — nothing more.

Minimal Data Policy

Military-Grade Encryption

We use 128-bit SSL encryption to store and transmit your data — the same technology used by banks.

Bank-Level Security

You're in Control

Your data belongs to you. You can request to view, correct, or delete it at any time.

Full Control

Your data is never sold

Poker card never sells your personal data to advertisers or third parties — that's our commitment.

No third parties

Spam-Free Communication

We only reach out about relevant matters. You can turn off notifications at any time.

Easy Opt-Out

Regular Policy Reviews

Our privacy policy is updated in line with changes in law or advances in technology.

Always Up to Date

1What Information We Collect

Opening an account and using poker card's services requires certain information. We collect three types of data:

Data Type Example Why It's Needed
Identity Information Name Date of Birth NID To complete account verification & KYC
Contact Information Phone Number Email For account security & support
Financial Information Mobile Banking Number Payment Processing
Technical Information IP Address Device Information Security & Fraud Prevention
Usage Data Betting History Login Time Service Improvement & Troubleshooting

We never store your full payment card number or bank account PIN. Payment details are used solely at the time of the transaction.


2How We Collect Your Data

Poker card collects information through the following methods:

  • Directly from you: Via the registration form, KYC upload, support chat, or email.
  • Automatically: When you use our website or app, certain technical data is automatically collected through cookies and log files.
  • From Payment Processors: When a transaction is completed via bKash, Nagad, or Rocket, the transaction confirmation details are received by our system.

We never purchase your data from social media platforms or third-party data brokers.


3How Your Information Is Used

Collected data is used only for specified purposes. Here is how poker card uses your information:

  • Creating and managing your account.
  • Payment processing and transaction verification.
  • To prevent fraud, money laundering, and suspicious activity.
  • Providing customer support and resolving issues.
  • To inform you about new bonuses, promotions, and important updates (only with your consent).
  • To improve platform performance and enhance the user experience.
  • To meet legal and regulatory obligations.

To Be Clear: We never share your data with external companies for advertising purposes. You may see relevant offers within the platform, but these are not served on behalf of outside advertisers.


4Who Your Information Is Shared With

Poker card does not sell your information to third parties. However, limited data may be shared in certain circumstances:

  • Payment Processors (bKash/Nagad/Rocket): Transaction-related information is only shared at the time the transaction takes place.
  • Game Providers: When you play Live Casino or slots, some session data is shared for game management purposes — no personally identifiable information is transmitted.
  • Law enforcement agencies: We are required to disclose information when ordered by a court or in response to a valid legal request.
  • IT Security Partners: Limited technical data may be shared with security specialists to prevent cyberattacks.

Outside of the above, your personal information is not shared under any circumstances.


5Cookies & Tracking Technologies

Poker card uses cookies on its website and app. Cookies are small text files stored in your browser that help make the site easier to use. We use three types of cookies:

You can disable or clear cookies at any time through your browser settings. However, disabling essential cookies may affect the proper functioning of the site.


6How Long We Retain Your Data

Poker card does not retain your data indefinitely. The data retention rules are as follows:

  • For as long as your account remains active: All data is retained while your account is open.
  • After Account Closure: Certain data may be retained for up to 5 years due to legal obligations.
  • Financial Transaction Records: Retention of up to 7 years is mandatory under Anti-Money Laundering laws.
  • Marketing Information: Once you opt out, you are removed from our marketing list immediately.

When data is deleted, it is removed not only from the main database but also from all backup copies. This process may take up to 30 days to complete.


7Your Rights

As a poker card member, you have certain rights over your personal data. Here's what you should know:

Right to Access

Contact support to request a summary of what information we hold about you.

Right to Rectification

If any of your information is incorrect, you can request a correction.

Right to Erasure

Unless required by law, you may request the complete deletion of your data.

Right to Data Portability

Contact support if you'd like to download a copy of your data.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Marketing Opt-Out

You can opt out of promotional emails or SMS at any time.

To Exercise These Rights support@pokercard.app-. Responses are typically provided within 72 hours.


8Protection of Minors' Data

Poker card is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

  • Age verification is carried out at the time of registration.
  • If a minor's account is identified, it is immediately suspended and all associated data is deleted.
  • If parents believe their child's information has been collected by mistake, please contact support directly.

For Parents: If your child has created an account on this platform, please contact us as soon as possible support@pokercard.app-. We'll take immediate action.


9Changes to the Privacy Policy

Poker card may update this policy when necessary. In the event of any changes:

  • The "Last Updated" date at the top of the page will reflect any changes.
  • For major changes, you will be notified in advance at your registered email address.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

Contact support if you'd like to view a previous version of this policy.


10Contact Us

For any privacy-related questions, requests, or complaints, please reach out to our dedicated privacy team:

Email
support@pokercard.app
Responses may take up to 72 hours
Live Chat
Within the Platform
Active 24/7, support available in Bengali

This policy was last January 2026 Last updated.


❓ Frequently Asked Questions

Frequently Asked Questions

Yes, poker card has a dedicated mobile app available for direct download from our own page — it is not listed on Google Play or the App Store due to those platforms' restrictions on gaming apps. To download it, visit our App Page Visit the page — step-by-step instructions are provided there. To install the APK file on an Android phone, you'll need to enable the "Allow installation from unknown sources" option. iOS users can access the full experience directly through a mobile browser.

poker card keeps the minimum deposit amount low so anyone can get started easily. The minimum deposit via bKash, Nagad, and Rocket is ৳৳ 500 BDT. A 150% welcome bonus applies on your first deposit — so a ৳৳ 500 deposit gives you a total balance of ৳৳ 1,250. There is no maximum deposit limit, though completing KYC is recommended for larger amounts.

Your data is safe — get started now

Your data is completely secure at Poker Card. Register for free on our fully encrypted platform and claim your welcome bonus.

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