Legal Documents

Poker Card Terms & Conditions – Full Terms & Guidelines

Please read these terms before using our platform. Everything you need to know about accounts, betting, bonuses, payments, and responsible gaming is laid out here in plain language.

Last Updated: January 2026 In English ~8 min read
Legally Compliant
As a licensed operator, poker card operates in full compliance with all legal requirements.

Payment Rules

All terms and processes related to deposits, withdrawals, and transactions are covered in detail here.

See Section 5

Bonus Terms & Conditions

Wagering requirements for welcome bonuses, reloads, and cashback are clearly stated.

See Section 6

Responsible Gaming

Age verification, voluntary limit-setting, and self-exclusion rules.

See Section 8

1General Introduction & Acceptance

These Terms & Conditions poker card Applicable to the use of the platform. By accessing the website or app and creating an account, you are considered to have read, understood, and fully accepted these terms.

poker card An internationally licensed online betting and gaming platform. For users in Bangladesh, we have published these terms in Bengali, but the English version will be considered authoritative in the event of any legal dispute.

These Terms & Conditions apply only to individuals aged 18 or above. Registration by minors is strictly prohibited.

Poker card reserves the right to modify these terms and conditions at any time. If changes are made, users will be notified via their registered email or through an in-platform notification. Continued use of the platform after any changes will be considered acceptance of the updated terms.


2Account Registration & Verification

Each person may only register one account on poker card. If multiple accounts are found under the same individual, all accounts will be closed and any balances may be forfeited.

You must provide accurate and up-to-date information at the time of registration. Submitting incorrect or false details puts your account at risk of closure and any winnings at risk of forfeiture.

  • A valid mobile number and email address are required to register.
  • KYC (identity verification) must be completed before your first withdrawal.
  • Keep your account password to yourself — never share it with anyone.
  • If you suspect any unauthorized activity on your account, contact support immediately.

Important: Logging into another user's account, or sharing your account with others, is strictly prohibited. Violations will result in permanent account closure.


3Betting Rules

Before placing a bet on poker card, you should read the specific rules for each event. General betting rules are outlined below:

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • Check the fixed odds carefully before placing your bet, prior to the event starting.
  • Odds in live betting can change rapidly — please confirm before placing your bet.
  • If a match is cancelled due to a technical issue, all bets will be refunded.
  • Poker card's decision is final in any dispute regarding results.

Our system can detect suspicious betting patterns. Arbitrage betting, software-assisted betting, or any other form of dishonest wagering may result in your account being investigated.

Any disputes regarding match results must be raised with support within 72 hours of the result being announced.


4Casino Game Terms & Conditions

The following terms apply to playing in the poker card Live Casino and slots sections:

  • All casino games are operated through third-party providers and verified by RNG (Random Number Generator).
  • The RTP (Return to Player) for each game can be viewed from within the game itself.
  • If a game is interrupted mid-session due to a network issue, the result already determined by the system at that point will stand.
  • Participating in the same game from multiple accounts simultaneously is prohibited.

In Live Dealer games, the dealer's announcement is final. If an incorrect result is displayed due to a technical error, the corrected result will stand.


5Payments, Deposits & Withdrawals

Poker card supports deposits and withdrawals via bKash, Nagad, and Rocket. The key payment terms are:

  • Deposits are generally credited to your account instantly.
  • Withdrawals may take up to 24 hours to process.
  • Withdrawals can only be processed to the same payment method used for the original deposit.
  • Withdrawals may be delayed if KYC verification has not been completed.
  • Additional verification may be required for large withdrawals as part of our anti-money laundering measures.

Please note: To withdraw bonus funds, you must first meet the wagering requirement. Bonus balance and real balance are displayed separately.

Poker card reserves the right to report any unusual or suspicious financial activity to the relevant authorities.


6Bonus & Promotion Terms

All bonuses and promotions on poker card are subject to their own terms. The general bonus policy is as follows:

  • The welcome bonus is for first-time registrants only — one bonus per household or IP address.
  • After accepting a bonus, a specific wagering requirement (typically 15x–30x) must be met before you can make a withdrawal.
  • Any bonus not used before its expiry date will be automatically cancelled.
  • Attempting to claim the same bonus more than once will result in all bonuses being cancelled and the account being subject to investigation.

Full terms for each promotion are listed separately on the promotions page. Reading those terms before participating is mandatory.

Poker card reserves the right to modify, cancel, or add new conditions to any bonus offer at any time. If changes are made to an ongoing bonus, users will be notified in advance.


7Privacy & Data Protection

Poker card takes the protection of your personal information very seriously. The key points of our data policy are:

  • All data is protected with 128-bit SSL encryption.
  • Your information is never sold or shared with any third party.
  • Limited information is shared with payment processors for payment verification and fraud prevention purposes.
  • We may be required to share information with government authorities when legally obligated to do so.

For detailed information regarding our privacy policy, please refer to our separate Privacy Policy Visit the page.


8Responsible Gaming Policy

Poker card believes gaming should be healthy and in control. That's why we offer the following Responsible Gaming tools:

  • Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
  • Session Limits: Decide in advance how long you want to play in one session.
  • Temporary Break: Temporarily suspend your account for anywhere from 1 day up to 6 months.
  • Permanent Self-Exclusion: Use this option when you need a longer break.

If gaming starts feeling like stress rather than fun, reach out to our support team right away. We're here to help.

For more details, visit our Responsible Gaming Visit the page.


9Account Suspension & Closure

Poker card may suspend or permanently close your account for any of the following reasons:

  • Violating any provision of these Terms & Conditions.
  • Registering with a false identity or fake information.
  • Operating multiple accounts or using another person's account.
  • Attempting fraud, match-fixing, or manipulation of the system.
  • Being a minor or managing an account on behalf of a minor.

Before an account is closed, you will be given the opportunity to withdraw any valid balance (excluding bonuses), unless there is a fraud investigation.

You can also close your account at any time by contacting our support team.


10Changes to Terms & Dispute Resolution

Poker card may update these terms and conditions at any time. For significant changes:

  • A notification will be sent to your registered email address.
  • A notification will be displayed on the platform.
  • Updated terms take effect from the date the changes are made.

In the event of a dispute, please contact our support team first. If the matter cannot be resolved through support, it will be settled in accordance with the laws of the country where poker card is registered.

Final Note: This page was last updated in January 2026. For any questions, support@pokercard.appto get in touch with us.


❓ Frequently Asked Questions

Common Questions About Our Terms & Conditions

KYC stands for "Know Your Customer" — it's the process of verifying that you are who you say you are. On poker card, this must be completed before your first withdrawal. You'll typically need: (1) front and back photos of your National ID (NID) or passport, and (2) a selfie holding the ID. In some cases, a bank statement or mobile banking transaction screenshot may also be requested. As long as the images are clear and legible, verification is usually completed within 1–4 hours. Once KYC is done, you won't need to repeat it for future withdrawals.

Absolutely. poker card is fully optimized for mobile browsers. Simply open pokercard.app in Chrome, Firefox, or Safari — all features, including live betting, casino games, and payments, work seamlessly. Installing an app is not required. That said, using the app does give you push notifications and slightly faster load times — but if that's not a priority, the browser version works just as well.

Done reading? Get started now

Register on Poker Card and enjoy betting in a safe, transparent environment. A 150% welcome bonus is waiting for you.

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