Payment
After logging in to poker card, click your profile icon at the top right of the dashboard. From the dropdown menu, "My Account" Take your pick.
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Betting History: Go to the "Betting History" tab to see all your bets in one place — date, match, bet type, amount, and result.2
Transaction History: The "Transaction History" tab shows a full record of all your deposits, withdrawals, and bonuses.3
Filter: Filter by date range, type, or status to quickly locate specific records.Download your records anytime in PDF or CSV format.
Support
Poker card offers multiple customer support channels — built with Bangladeshi users in mind:
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Live Chat (Fastest): Click the chat button in the bottom right corner of any page to instantly connect with a Bengali support agent. Average response time: 3–5 minutes.2
Email: support@pokercard.app — For complex issues or document submissions, email us. You'll receive a response within 24 hours.3
Help Center: Head to the "Help" section in the profile menu for automated solutions to common issues.Service hours: 7 days a week, 24 hours a day. Bangladesh Standard Time (BST).
Tournament
Poker card hosts regular weekly and monthly tournaments. Joining is simple:
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Registration: Go to the "Promotions" page and click "Join" next to any active tournament. Some tournaments automatically enroll eligible users.2
Earning Points: Points accumulate when you place bets on designated games during the tournament. Typically, every ৳100 bet earns 1 point.3
Leaderboard: Real-time rankings are available on the "Promotions" page.4
Rewards: Prizes are credited directly to your wallet within 48 hours of the tournament ending. The top 3 players receive special cash rewards — in some tournaments, the total prize pool reaches up to ৳1,00,000.Rules and details for each tournament are listed separately on that event's page.
Referral Bonus
Yes — poker card's referral program offers great bonuses. Both you and your friend get rewarded for every successful referral.
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Get Your Referral Code: After logging in, go to the "Referral Program" menu and copy your unique referral code or link.2
Send to a Friend: Share the link. When your friend registers using it, the code is applied automatically.3
Claim Your Prize: After your friend makes their first deposit, your wallet will receive ৳500 The bonus will be credited to your account. Your friend will receive an extra ৳200 on top of their welcome bonus.4
Unlimited Referrals: The more friends you refer, the more rewards you earn — with no upper limit.A minimum turnover of ৳1,000 is required to withdraw your referral bonus.
Account
No worries — recovering your password on poker card is simple and completely secure.
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Go to the login page and "Forgot Password?" click the link.2
Enter your registered mobile number or email address and tap "Send OTP".3
A 6-digit OTP will be sent to you via SMS or email within one to two minutes. Enter the code in the designated field. The OTP is valid for 10 minutes only.4
Once verified, you'll be taken to a page to set a new password. Choose a strong password with at least 8 characters, including at least one number.If you don't receive the OTP, check your spam folder or contact support via live chat.
Account
Updating your personal information on poker card is straightforward — though some changes require verification for security purposes.
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Log in and click the profile icon in the top right corner.2
"Edit Profile" or "Edit Profile" Click the button.3
Name & Address: Changes can be made directly and take effect as soon as you save.4
Change Mobile Number: Enter your new number — OTPs will be sent to both your old and new numbers, and you'll need to verify both.5
Change Email: Same process — a verification link will be sent to your new email.Once KYC is complete, your legal name cannot be changed. Contact support if you need assistance.
Gaming
Poker card has an extensive collection of slot games — over 500 in total. You'll find four main types of slots:
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Classic Slots (3 Reels): Simple gameplay, low minimum bets — perfect for beginners. Minimum bet ৳10.2
Video Slots (5 Reels+): Multiple paylines, bonus rounds, and free spins — the most popular type. Gates of Gods and Book of Ra fall into this category.3
Megaways slots: The number of paylines changes with every spin — sometimes reaching up to 100,000. More paylines mean better chances of a big win.4
Progressive Jackpot slots: The jackpot grows with every bet placed — and can reach crores of BDT.New to slots? Try them for free in "Demo Mode" first — no real money needed.